In view of the current situation, we would like to accommodate you with our cancellation / deposit regulations (January 20th, 2021)
You have the option of canceling or postponing free of charge up to 14 days before arrival (processing fee € 73.00).
- Up to 2 weeks before arrival (14 - 8 days), 30% of the travel price will be retained as a cancellation fee.
- Up to 1 week before arrival (0 - 7 days) a 100% cancellation fee will be charged for a booking of 1 - 3 nights.
- When booking 4-7 nights, 4 full nights will be billed.
- When booking 8 or more nights, 6 full nights will be billed.
- In the event of late arrival / premature travel interruption, the entire stay will be invoiced for each travel date.
The place of jurisdiction is Klagenfurt.
You have the option to cancel free of charge up to 2 days before arrival, if there is a travel warning or an accommodation ban for the state of Carinthia.
In this case, you will be reimbursed your deposit minus the processing fee of € 73 or a voucher for the total deposit that you can redeem with us another time. This voucher never expires.
Changed cancellation conditions for vouchers and cooperation offers and New Year's Eve bookings.